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I'll make this story fairly short, but please consider it a warning. I tried to purchase a computer from a site called Ubid.com. After them taking my money immediately after they accepted my order, they told me the item would ship in 3 or 4 days. Fast forward over 2 weeks, and the item still showed a status of "At Supplier's Warehouse". The company said they'd contact the supplier and see were the item was. Turns out they never even had the... Read more

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  • From mobile
  • Sep 03, 2015
  • #693902

Diamond earring look like something I would buy for a three year old. I guess u get what you pay for.

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Ordered an art book in mid June on Ubid. Have tried to call numerous times because the FedEx number (offered on their site) is not acceptable to FedEx and I can not get them on the phone. Also, have sent 5 emails to their "Quick Response" email and have not heard from them. Here it is the end of July and still have not heard from ANYONE. I have ordered through them in the past and have gotten the materials purchased. I guess the only thing left... Read more

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Since that time, I have not received the items(Sun glasses, computer, 2 watches, etc.). It now shows cancelled on their page. I have written emails to them and said the charges would come off my card but that has not happened. Also bought other items (2 sets of sheets, Some bowls, and 2 flash drives) that had shipping info but they have never arrived to me. I wrote notes to the shipper but nothing yet. I have begun a process with the... Read more

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i placed a bid for a piece of jewelry for my boyfriend in hopes that it would be something nice. it was my first time using ubid so i was unsure of how everything worked but i didnt think i would be this upset with it for my first time! after i placed the order they charged my credit card and send my confirmation saying thank you for your order. when i went to "my page" on the ubid website and clicked lot number it showed me a completely... Read more

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I ordered the TV in good faith and when it arrived it was broken. I called up some telephone numbers via e mail to no to try to get info on how to return TV. When I called I got a promotional for a cruise and to join Comcast. I finally gave up wrote a letter enclosed in package and sent by UPS to your warehouse. I receiver an arrival date through their tracking system and have not heard a word. I am requesting a complete refund. I would... Read more

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Ubid states they are a certified Windows OS reseller for refurbished computers. I purchased a Dell Latitude E6400 Laptop PC - Intel Core2 Duo 2.26Ghz Windows 7 on 12/20/2011. It failed to operate properly on 3/26/2013 and the software requested the Certificate of Authenticity (COA) 25 character key code. According to Windows, it is required to be either on a label attached to the laptop, in documentation shipped with the product or in an e-mail... Read more

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On 08-25-11 I purchased a monitor from Ubid.com, after 2 weeks I received my merchandise, after opening the package, there was no power cord included. On 09-09-11 I contacted ubid.com per telephone and advised the rep. that I need a RMA# and a mailing ticket for FED EX to send the merchandise back. I was e-mailed all the information and the same day I send the merchandise back to ubid.com My package was received by ubid.com on 09-15-11 at 1:47... Read more

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Not worth the hassle if ANYTHING goes wrong with your purchase. THey do not stand behind their products or give you access to the supplier. Do not use uBid. There is no response to multiple emails. THe hold times on the 800 customer support line are always over 1 hour. THe customer service is simply non-existent and it's just not worth the risk. Not worth the hassle if ANYTHING goes wrong with your purchase. THey do not stand behind their... Read more

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heck a doddle doo my computer came no warranty what can i do about it works good problems down the road with no warranty i called the phone number listed no answer i paid eight hundred and its all good except for the warranty part has anyone purchased a new computer off ubid without a warranty sold with a two year warranty one heck of a good buy came with a printer no warranty with printer gotta have my warranty to make it a super good deal box... Read more

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